Privacy Needs Security, Security Needs Privacy
William O’Reilly
I. Introduction
Security Operations Centers (SOC) for enterprises across the country are in need of professionals. They need professionals to fill the roles that already exist, and they need to add roles to deal with the changing regulatory landscape. For an enterprise, the best practice is an investment in “people, process, and technology.[1] It is true that people are the most expensive part of an SOC.[2] However, the reason there is a shortage is not because enterprises around the US are skimping on their labor. There simply are not enough trained professionals. The training to be a cybersecurity professional is not easy, nor is it cheap. Enterprises are in danger from their absence of professionals, and it may be worth it for them to shoulder the cost of education and certification in pursuit of their goal of self-preservation. One cost the enterprise will have to face in hiring professionals is the establishment of career potential and pay There is also an ongoing cost for organizations that need to have instances of training to level up their employees over time.[4] Training also assists with retention of personnel, making it a necessary cost to the enterprise.[5] Finally, burgeoning privacy laws create burdens and liabilities that the SOC in its present form is only partially equipped to deal with. Fortunately, over 20% percent of enterprises plan to increase their investment in cybersecurity post breach.[6] That investment should include privacy professionals.
Potential employees have costs associated with education and skill development. The cost of training, education, and certifications can be a limit on professionals entering the cybersecurity industry. No SOC will have the same composition or volume, but most SOC services demand certain roles be filled by professionals with specific training. Legislation is also demanding those roles be filled.[7] Each of these professions has specific responsibilities, which require specific skills, and each of those skills can be represented through certifications.[8] Each of these certifications has a cost. Laying out this cost may illustrate one reason for the dearth in skilled professionals and may show an enterprise the value that a professional expects to get out of their investment.
